Please note that from Tuesday 23 March 2020 until further notice, the Office of the NZ Firefighters Welfare Society will be closed, and our employees will be working from home.
The staff will endeavour to answer all your queries as they currently do but can I ask that if you have any urgent issues in the first instance please contact your local representative. Their details can be found on our website. COVID -19 updates are also available on our website.
Please refer to our website if you are considering cancelling your holiday home booking. Currently cancellations will only be considered at this stage for the period 23 March 2020 to 31 June 2020.
These are difficult times and your Welfare team will do the upmost they can to support you and your family Take care of each other and be safe
Keith Nixon Chair New Zealand Firefighters Welfare Society.
All Holiday Homes are closed until May 1st 2020.
All homes that have previous been booked have been canceled.
Refunds will be given to anyone affected by filling in the below form,
Form for Holiday Home Refund Requests (Refunds considered from 23 March to 31 June)
Those with Healthcare 99 invoices, please scan and email your invoices to Gallagher Bassett as their staff are also working from home. This form of communication rather than mail will insure prompt service for your requests.
If you have any concerns or issues, please contact the 0800 653 473 and leave a message if need be or contact your local Representative or WSSR.